For Atlantic City Electric customers who already have a smart thermostat and would like to participate in the Energy Wise Rewards program, you must enroll your smart thermostat to receive a one-time $50 enrollment bonus, in addition to up to $50 in bill credits every year you participate. If you have an active ACE account and you have an eligible smart thermostat, you can enroll here. You will also be asked to review and agree to the program terms and conditions. Once all steps are complete, your enrollment will be submitted for review and approval. You can expect to receive enrollment approval or rejection within 10 business days.
When you enroll and remain enrolled in Energy Wise Rewards, you will receive a $50 one-time enrollment bonus and monthly bill credits from June through October. You will receive $10 per device per month (June, July, August, September, and October bills) for up to $50 per device per year. Each eligible device must individually control an electric air conditioner or heat pump to receive incentives.
A PJM emergency conservation event is called when electricity demand is exceptionally high, such as during periods of extreme heat. PJM Interconnection oversees the energy grid across the region and may call these events to help maintain grid reliability and reduce strain on the electric system. As an Energy Wise Rewards or Flex Rewards participant, your enrolled device may be cycled for short periods to help reduce electricity demand. Click here to learn more about PJM.
By participating in the Energy Wise Rewards or Flex Rewards program, you're helping reduce demand during periods of peak usage. When thousands of customers participate together, it helps support a more reliable energy grid for everyone.
Yes. Customers enrolled in the Energy Wise Rewards or Flex Rewards Program can override participation during a PJM emergency conservation event. You can manually adjust your smart thermostat setting to override a PJM conservation event.
Unlike typical conservation events, which generally occur on weekday afternoons, PJM emergency events may be called whenever needed to maintain electric grid reliability. Because these events are called in response to system conditions, there is no set schedule or duration. A PJM emergency event will remain in effect until the reliability issue is resolved. Customers who participate in Energy Wise Rewards with their own smart thermostat may opt out of an event by adjusting their thermostat.
Yes, you can opt out of a conservation period by simply changing the temperature on your smart thermostat or in the thermostat mobile application. Customers may or may not notice that an Energy Wise Rewards conservation period is occurring. Most customers may not experience a difference in comfort during a 2- to 4-hour period because the temperature in a typical home may rise 1-3 degrees. The program reserves the right to unenroll any participant that consistently opts out of conservation periods.
No, you are always in control of your own thermostat(s). The Energy Wise Rewards program does not make daily adjustments to your thermostat. If you are experiencing daily adjustments to your thermostat, you may be enrolled in your thermostat’s optimization feature; either Ecobee’s “Eco+”, Google Nest’s “Seasonal Savings”, Amazon Smart Thermostat, Sensi Smart Thermostat, Honeywell Home “Total Connect Comfort”, or Honeywell Home “First Alert Resideo”. These optimization features use an algorithm to learn your thermostat behavior and adjust temperature setpoints to save you energy while maintaining your comfort. The Energy Wise Rewards program partners with your smart thermostat manufacturer to send conservation period signals during times of peak electricity demand. Your thermostat manufacturer manages any temperature setpoint adjustments, and you are always able to opt out of a conservation period if you wish.
If your thermostat isn’t currently listed as eligible, you have two options:
Purchase an eligible smart thermostat or have one installed through Atlantic City Electric’s energy efficiency program. Be sure to confirm the model is eligible for Energy Wise Rewards before purchasing.
Appliance Rebates: Get a $25 rebate on an ENERGY STAR™ certified smart thermostat.
Marketplace: Purchase an ENERGY STAR certified smart thermostat through Atlantic City Electric’s Marketplace.
Whole Home Energy Assessment (WHEA): Qualify for a no-cost ENERGY STAR certified smart thermostat through a WHEA.
You can enroll any smart thermostat that is listed on the eligible thermostats page even if you have different thermostat brands in different locations in your home.
Yes. Atlantic City Electric’s Energy Wise Rewards relies on being able to communicate with your thermostat, which requires a Wi-Fi connection. While temporary outages may not have significant impacts, your thermostat must remain connected to your home’s Wi-Fi to achieve the full benefits of this program. You may be removed from the program if your thermostat is not connected for extended periods of time.
Atlantic City Electric, the smart thermostat manufacturers, and Atlantic City Electric’s partner Virtual Peaker treat all customer data as confidential and will only use your data to implement the program. For evaluation, measurement and verification purposes, your thermostat data may be used in aggregate for reporting purposes to the New Jersey Board of Public Utilities. For further details, please refer to the Terms and Conditions here.