As part of our commitment to safety, we are closely monitoring developments related to the coronavirus (COVID-19) pandemic and taking appropriate precautions to protect the health and safety of our customers, contractors, and employees. During your appliance pickup, our team will be wearing personal protective equipment, including masks. Team members will not initiate contact with you and will maintain a social distance of at least 6 feet. Before and after each pickup, the team will properly sanitize their hands, the appliance unit(s), and their trucks.
An adult age 18 or older must be present in the home at the time of pickup.
If you are unable to print the required customer authorization form , contact us at 1-800-253-5618 to have the form mailed to you.
There is a limit of two large appliances (refrigerators and/or freezers) and two small appliances (room air conditioners and/or dehumidifiers) per residential account per year. The small appliances must be picked up in conjunction with a refrigerator and/or freezer pickup.
No, you will only need one customer authorization form. Simply mark the quantity of each appliance in the designated area on the form and place inside one of the appliances.